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Shipping & Delivery Policy (Digital Services)

Last Updated: October 2026 • RAAZ Media Entertainment

RAAZ Media Entertainment (operated by Manish, Sole Proprietorship) provides purely electronic, online audio streaming services delivered over the internet.

1. 100% Digital Delivery

All products, audio stories, episodes, and VIP membership features offered on raazplay.online and promo.raazplay.online are digital goods delivered electronically via your web browser. No physical products (such as compact discs, DVDs, printed books, or storage drives) are manufactured or shipped.

2. Instant Access Provisioning

Upon successful authorization of your ₹1 introductory trial pass or subscription transaction via our payment gateway partners (Razorpay / Cashfree / UPI), your mobile number is provisioned with instant VIP access within seconds. There is zero delivery waiting time.

3. Zero Shipping Fees

Because our service is entirely digital and transmitted electronically, no shipping fees, courier charges, packing costs, or postal duties apply to any transaction on RAAZ.

4. Delivery Support & Technical Assistance

If you experience any delay or disruption in accessing VIP stories following a successful payment debit, please write to our support desk immediately: